COMMUNICATION skills simply do not refer to the way in which we communicate with another person. It encompasses many other things: the way in which we respond to the person we are speaking, body gestures including the facial ones, pitch and tone of our voice and a lot of other things.
And the importance of communication skills is not just limited to the management world, since effective communication skills are now required in each and every aspect of our life.
Read more on Speak Well, Earn Well.
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